⚖️ Legal & Compliance Center

Refund & Cancellation Policy

Strict No-Refund Policy: All payments for digital subscriptions and upgrades are final. Please review plan details thoroughly before making a payment.

📅 Last Updated: January 2026 🛡️ Razorpay PA & RBI Compliant 🔒 DPDP Act 2023 & IT Rules Aligned
🚨 Strict No-Refund Policy — Think Before You Pay

All Digital Purchases Are 100% Final & Non-Refundable

PortalForInterns.com enforces a strict NO REFUND policy for all paid digital upgrades, including Student Pro (₹299/year), Employer Candidate Unlock Token Packs (starting at ₹99 with strict 30-day validity and zero rollover), and promotional featured listings. Because all digital capabilities, token balances, candidate contact details, and continuous search visibility are credited instantly upon checkout, no refund requests or post-payment excuses will be entertained under any circumstances.

1. Non-Refundable Nature of Digital Services

When you purchase a subscription or candidate unlock token pack on PortalForInterns.com, you are purchasing instantaneous digital access to cloud software features, applicant contact data, and recruitment visibility. As the fulfillment is instantaneous and consumable immediately upon transaction confirmation:

  • Final Sale: Every transaction completed on the platform is considered final, irrevocable, and non-refundable.
  • Review Before Payment: We strongly urge all students and recruiters to evaluate their hiring or internship needs, read plan descriptions, and verify pricing prior to authorizing payment.
  • Binding Agreement: By initiating and completing a transaction through our Razorpay payment gateway, you explicitly waive any claim to refund, chargeback, or cancellation dispute based on post-purchase change of mind.

2. Excuses & Scenarios Not Entertained

We do NOT accept refund requests for reasons including, but not limited to, the following:

✕ "I bought it by mistake / Accidental purchase" Users must authorize transactions via OTP / UPI PIN / 3D Secure bank validation. Accidental purchase claims cannot be entertained.
✕ "I did not get shortlisted or hired" PortalForInterns.com provides application tools and spotlight visibility, but does not guarantee job offers. Third-party hiring decisions are outside our control.
✕ "I changed my mind / No longer need Pro or Tokens" Once digital features or token packs are credited to your profile, they are activated instantly and cannot be returned.
✕ "Tokens expired / Did not unlock applicants in time" All purchased tokens carry a strict 30-day validity with absolute zero rollover. Expired tokens are not subject to refund, re-credit, or extension.
✕ "Candidate did not respond to email or phone call" Tokens provide verified applicant contact details. Candidate communication response rates and hiring outcomes are outside our control.
✕ "Our company cancelled the hiring drive" Plans and token balances remain valid for their active duration. Internal corporate hiring schedule changes do not qualify for refunds.
✕ "Account suspended for policy violations" Accounts suspended or terminated for posting scams, spam, violating fair internship rules, or harvesting candidate contact data forfeit all fees and tokens with zero refund eligibility.

3. Sole Exception: Verified Technical Duplicate Debits

The only circumstance under which a payment adjustment is made is in the event of an unintended technical duplicate transaction:

Duplicate Charge Criteria: If your bank account or card was charged more than once for the same subscription order due to a network glitch or gateway timeout during Razorpay checkout.

Resolution Process: Upon verification by our billing desk, the secondary duplicate charge will be reversed back to the original payment source within 5 to 7 working business days in compliance with Reserve Bank of India (RBI) rules.

To report a duplicate charge: Email billing@portalforinterns.com with both Razorpay Payment IDs and bank statement proof within 48 hours of transaction.

4. Cancellation & Downgrade Terms

You can voluntarily cancel or downgrade your account back to the Free Tier at any point:

  • Downgrading reverts your account limits to standard Free tier defaults.
  • Voluntary downgrading or account deletion does not generate any prorated refund or credit balance for the unexpired portion of the billing term.
  • No recurring hidden auto-debits are executed without explicit customer authorization.

5. Billing Inquiries & Contact

Billing Helpdesk: billing@portalforinterns.com
Customer Support: support@portalforinterns.com
Helpline: +91 (80) 4123-5678
Operating Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST